The cost depends on the type of care needed and the duration of the visits, which could be 30 minutes, 45 minutes, or longer. We have our rates available that we can provide.

We can start as soon as it's safe to do so, after we've completed the initial assessment and set up the care plan. We aim to get care in place as quickly as possible.

We try our best to provide consistent carers, but due to factors like holidays, illness, and other circumstances, the same carers may not always be available. We will make every effort to have the same carers, and we provide advance rotas so clients know who is scheduled. If there are any changes, we will contact you.

Yes, we have an on-call service available during our operating hours of 7am to 10pm. If any issues arise outside of those hours, we can still be reached.

We provide services throughout the rural Hampshire communities. If you’re unsure whether we cover your area, please give us a call, and we’ll be happy to assist.

We understand that care needs can evolve over time. We regularly review care plans and can adjust the services as needed to ensure your loved ones continue to receive the right level of support.

All our carers are carefully selected and undergo rigorous training to ensure they provide the highest level of care. Our nurse-led team oversees all aspects of care, ensuring that our carers are well-prepared to meet your specific needs.

We maintain high standards through regular training, supervision, and quality checks. Our team regularly reviews care plans and visits to ensure that the care provided meets our clients' needs and expectations.

Yes, we offer flexible scheduling to accommodate your needs. Whether you require occasional visits or more regular support, we work with you to arrange a schedule that fits your lifestyle.

The safety of our clients is our top priority. We follow strict protocols for infection control, especially in light of ongoing health concerns, and all our carers are trained to adhere to the highest safety standards.